Aaron Mayzes' Resume (Last updated July 30th 2008)

A position as a Functional Oracle Financials Specialist allowing me to use my end-user expertise in various Oracle applications from Accounts Payable and Order Management positions as well as my problem-solving and customer service skills developed as an Auditor, Sr. Transactions Analyst and independent consultant

Océ North America Corporate Printing Division , Denver, CO
Auditor/Sr. Transactions Analyst
May 2006 - Present

• Utilized Oracle Order Management 11i - Order Management, Advanced Pricing and Configurator Modules, Oracle Receivables 11i, Oracle Service Contracts 11i and Oracle Workflow 2.6.3 to resolve billing disputes and ensure customer satisfaction.
  

• Identified system limitations in Production database, made recommendations to trainers and management regarding policies and procedures designed to work around critical issues, improve accuracy and efficiency of order management process.
  

• Worked closely with sales, billing, order management, and collection departments located across the country, to maintain customer satisfaction for large customer accounts, including all Federal Government accounts, specifically with billing and invoicing errors.
  

• Additionally responsible for creating/detailing job functions for new order management auditing department.
  

• Acted as Subject Matter Expert in processing of leases as well as all corrective order types.

ADT Security Services, Aurora, CO
Accounts Payable Specialist
Jul 2002 - Nov 2002

Temporary contract position. Processed/audited employee expense reports in Oracle Financials 11i (Payables Module) in accordance with company purchasing policy. Additionally responsible for updating vendor profiles.

Rhythms NetConnections, Englewood, CO
Accounts Payable Specialist
Aug 2000 - Feb 2002

Processed vendor invoices and employee expense reports using Oracle Financials 10i (Payables Module). Researched paid/unpaid items and discrepancies and reconciled accounts to statements. Communicated information to internal departments, auditors and vendors.

Tucson Unified School District, Tucson, AZ
Database Developer/Data Entry
Aug 1999 - Mar 2000

Temporary contract position. Performed data entry in MapCon database. Coordinated and performed extensive database development in Microsoft Excel for assessment of all TUSD schools. Database components included material information on 120 public schools, compiled in to a searchable, reportable format. Established methods to ensure easier completion of following reports.

PacifiCare Health Systems, Englewood, CO
Appeals Coordinator
Jun 1998 - Jun 1999

Coordinated appeals process using standard policies and procedures. Collected and verified information from members, medical service providers, collection and regulatory agencies and internal departments, and presented information to review committee. Delegated tasks to temporary employees as necessary. Maintained and audited files to bring department into compliance with state and national regulations.

• BA, Cognitive Science - Cognitive science is most simply defined as the scientific study either of mind or of intelligence. It is an interdisciplinary study drawing from relevant fields including psychology, psychiatry, philosophy, neuroscience, linguistics, anthropology, computer science, and biology., Northwestern University (Sep 1992 - Aug 1996)

FCC Amateur Radio License - Technician Plus