Aaron Mayzes' Resume (Last updated February 23rd 2009)

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AARON MAYZES

Littleton, CO 80128-7111
http://www.linkedin.com/in/aaronmayzes

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OBJECTIVE 
Result oriented auditor/analyst with exposure to variety of operating systems and software applications seeking to leverage background in research and problem solving in a junior level QA/testing position. Extremely motivated in changing career.

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WORK EXPERIENCE 

Oc�© North America Corporate Printing Division , Denver, CO

May 2006 - Present

Auditor/Sr. Transactions Analyst
  • Utilized Oracle Order Management 11i - Order Management, Advanced Pricing and Configurator Modules, Oracle Receivables 11i, Oracle Service Contracts 11i and Oracle Workflow 2.6.3 to resolve billing disputes and ensure customer satisfaction.

  • Assisted business support analyst with end-user testing of new upgrades on separate QA databases as well as stress testing of Production database during ERP conversion project to Oracle.

  • Identified system limitations in Production database, made recommendations to trainers and management regarding policies and procedures designed to work around critical issues, improve accuracy and efficiency of order management process.

  • Worked closely with sales, billing, order management, and collection departments located across the country, to maintain customer satisfaction for large customer accounts, including all Federal Government accounts, specifically with billing and invoicing errors.

  • Additionally responsible for creating/detailing job functions for new order management auditing department.

  • Acted as Subject Matter Expert in processing of leases as well as all corrective order types.

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ADT Security Services, Aurora, CO

Jul 2002 - Nov 2002

Accounts Payable Specialist
Temporary contract position. Processed/audited employee expense reports in Oracle Financials 11i (Payables Module) in accordance with company purchasing policy. Additionally responsible for updating vendor profiles.

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Rhythms NetConnections, Englewood, CO

Aug 2000 - Feb 2002

Accounts Payable Specialist
Processed vendor invoices and employee expense reports using Oracle Financials 10i (Payables Module). Researched paid/unpaid items and discrepancies and reconciled accounts to statements. Communicated information to internal departments, auditors and vendors.

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Tucson Unified School District, Tucson, AZ

Aug 1999 - Mar 2000

Database Developer/Data Entry
Temporary contract position. Performed data entry in MapCon database. Coordinated and performed extensive database development in Microsoft Excel for assessment of all TUSD schools. Database components included material information on 120 public schools, compiled in to a searchable, reportable format. Established methods to ensure easier completion of following reports.

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PacifiCare Health Systems, Englewood, CO

Jun 1998 - Jun 1999

Appeals Coordinator
Coordinated appeals process using standard policies and procedures. Collected and verified information from members, medical service providers, collection and regulatory agencies and internal departments, and presented information to review committee. Delegated tasks to temporary employees as necessary. Maintained and audited files to bring department into compliance with state and national regulations.

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SKILLS 
  • Operating Systems:
  • Microsoft Windows 95, 2000, XP and ME
  • Intel x86-based Unix products - Red Hat Linux versions 6.0 through 9.0, Fedora Core 1 through 3, SuSE Linux 9.0 through 10.2, Ubuntu Linux 5.10

  • Software: Microsoft Office Suite (Word, Excel, Access) 4.3 through 11.0, OpenOffice 2.0, Procmail, Outlook/Express, MySQL, Ximian Evolution, Oracle Financials 10i, 11i - Payables Module, Oracle Order Management 11i - Order Management, Advanced Pricing and Configurator Modules, Oracle Receivables 11i, Oracle Service Contracts 11i, Oracle Workflow 2.6.3, Mozilla Firefox 1.0 and 1.5, Mozilla Thunderbird 1.0 and 1.5, Gnu Image Manipulation Program (The Gimp) 2.2, Sendmail, SpamAssassin, MySQL 4.1, Apache 2.0, PHP 4.4, Ethereal 0.10.13, zsh 4.2.5, bash 3.0, Perl 5.0, Movable Type 2.6

  • Special Projects:
  • 2006 - Trained a class in Introduction to Linux, with focus on Ubuntu 5.10
  • 2000 - Developed remote video diagnostic system and end-user documentation for United States Postal Service

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EDUCATION 

Northwestern University, Evanston, IL, Sep 1992 - Aug 1996

BA in Cognitive Science - Cognitive science is most simply defined as the scientific study either of mind or of intelligence. It is an interdisciplinary study drawing from relevant fields including psychology, psychiatry, philosophy, neuroscience, linguistics, anthropology, computer science, and biology.

 

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CERTIFICATIONS 
FCC Amateur Radio License - Technician Plus

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